SUMMARY
Migration of a the legacy Microsoft 365 platform to an established Microsoft 365 platform.
BACKGROUND
An academic medical center aquired a healthcare organization with one hospital and a group of ambulatory practices. The merger of technology was planned and broken out into phases. One of the key iniatives was to migrate the legacy system’s Microsoft 365 platform to the clien’t Microsoft 365 platform. The environment to be migrated consisted of a combination of shared worksations for clinical use and personal workstations. There was one unique challenge for the project. Due to the amount of change for the legacy organization, including an Epic go live, the decision was made to not migrate email and the legacy Microsoft 365 environment until after the Epic go live. In this scenario, dual profiles exsist for anyone who has their own workstation.
SOLUTION
First, we engaged a team of experts on the ERP solution, including one Microsfoft MVP. We then completed a total diagnostic review of all infrastsructure, servers, databases and networking. This was to ensure there were no issues anywhere else but the database. One the issue was found to be a combination of database functionality and design, tools were put in place to maximize efficiencies for queries and database operations. We then completed an upgrade of the ERP system, and implemented a new custom software solution to fail over pick pack and shipping operations to a new facility with the click of a button within NAV if a downtime event occured. Finally, we completed the due dilligence on identifying a new ERP system that had a supply chain module that was designed for both pick and pack functionality, pallet level supply chain operations and capable of handling a number of transactions that were projected as two years ahead of the company’s current transaction total. This allowed the company
OUTCOME
> Client annual loss of 1M a year from downtime resolved
> Database functionality was improved to above 90% efficient
> ERP upgrade successful
> Custom failover solution implemented
> New ERP implemented
SERVICES PROVIDED
> Technical project management
> Management strategy